– If you change your mind about your purchase, please contact us via our contact form HERE or email us via support@stitchlovers.com and provide your order number and the modification you would like to make. We’ll confirm once the modification or cancellation has been made.
– You can modify/cancel your order within a 5-hour window. After that, NO changes/cancellations are possible as we will process orders immediately for timely delivery.
– Please be informed that:
- We are not guaranteed to deliver your order in a timely manner if your order needs design modification as it will take us much longer to modify your design as your request.
- Personalized orders will be locked for processing right after the order is complete so it is impossible to make any adjustments (including shipping details). Please double-check all details before you check out.
NOTE: Please keep in mind that purchasing means accepting all the terms mentioned above.